Privacy Policy

Last updated: February 8, 2026

This Privacy Policy describes how Resilient EHS (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or interact with resilientehs.com (the “Website”).

This policy is intended to comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We collect the following categories of personal information:

1.1 Information you provide directly

When you fill out forms, subscribe to our newsletter, or make a purchase, we may collect:

Identifiers (such as name and email address)
Contact information
Billing and shipping information
Any information you voluntarily provide in messages or inquiries

We do not store full payment card details. Payments are processed by third-party payment providers.

1.2 Information collected automatically

When you visit the Website, we may automatically collect:

Internet or network activity (pages viewed, interactions)
Device and browser information
Approximate location (such as city or region)
IP address (anonymized)

This data is collected through cookies and similar technologies.

2. How We Use Personal Information

We use personal information for the following business purposes:

To respond to inquiries and form submissions
To send newsletters and marketing communications (with consent)
To process orders and provide ecommerce services
To operate, maintain, and improve the Website
To analyze Website usage and performance
To comply with legal and regulatory obligations

3. Google Analytics

We use Google Analytics to understand how visitors interact with the Website.

IP anonymization is enabled
Data is used only in aggregate form
Analytics is not used to identify individual users

Google may process information in accordance with its own privacy policy.

4. Ecommerce & Payments

When you make a purchase:

Transactions are processed by third-party payment providers
We receive only the information necessary to complete and manage your order
Payment details are handled securely by the payment provider

5. Newsletter & Marketing Communications

If you opt in to receive our newsletter:

We use your contact information to send updates and promotional emails
You may unsubscribe at any time using the link provided in each email

Email communications may be managed through third-party platforms.

6. Cookies and Tracking Technologies

We use cookies to:

Enable essential Website functionality
Support ecommerce features
Analyze Website performance

You can manage cookies through your browser settings. Disabling cookies may affect some Website features.

7. Sharing of Personal Information

We may share personal information with service providers for business purposes, including:

Website hosting and infrastructure
Analytics services
Email marketing platforms
Ecommerce and payment processors

These service providers are contractually required to use personal information only for providing services to us.

8. Sale or Sharing of Personal Information

We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.

In the past 12 months, we have not sold or shared personal information as defined by the CCPA/CPRA.

9. Data Retention

We retain personal information only as long as reasonably necessary:

Inquiry data is retained for communication and record-keeping
Newsletter data is retained until you unsubscribe
Transaction data is retained as required by law

10. Your California Privacy Rights

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose
Access the personal information we hold about you
Request deletion of your personal information (subject to legal exceptions)
Correct inaccurate personal information
Limit the use of sensitive personal information (if applicable)
Not be discriminated against for exercising your privacy rights

11. How to Exercise Your Rights

To submit a privacy request, contact us at:

Email: privacy@resilientEHS.com

We may need to verify your identity before processing your request. Authorized agents may submit requests on your behalf with proper documentation.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Information

For questions about this Privacy Policy or our privacy practices, contact privacy@resilientEHS.com