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Privacy Policy

Last updated: February 8, 2026

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This Privacy Policy describes how Resilient EHS (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or interact with resilientehs.com (the “Website”).

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This policy is intended to comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

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1. Information We Collect

We collect the following categories of personal information:

 

1.1 Information you provide directly

When you fill out forms, subscribe to our newsletter, or make a purchase, we may collect:

  • Identifiers (such as name and email address)

  • Contact information

  • Billing and shipping information

  • Any information you voluntarily provide in messages or inquiries

We do not store full payment card details. Payments are processed by third-party payment providers.

 

1.2 Information collected automatically

When you visit the Website, we may automatically collect:

  • Internet or network activity (pages viewed, interactions)

  • Device and browser information

  • Approximate location (such as city or region)

  • IP address (anonymized)

This data is collected through cookies and similar technologies.

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2. How We Use Personal Information

We use personal information for the following business purposes:

  • To respond to inquiries and form submissions

  • To send newsletters and marketing communications (with consent)

  • To process orders and provide ecommerce services

  • To operate, maintain, and improve the Website

  • To analyze Website usage and performance

  • To comply with legal and regulatory obligations

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3. Google Analytics

We use Google Analytics to understand how visitors interact with the Website.

  • IP anonymization is enabled

  • Data is used only in aggregate form

  • Analytics is not used to identify individual users

Google may process information in accordance with its own privacy policy.

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4. Ecommerce & Payments

When you make a purchase:

  • Transactions are processed by third-party payment providers

  • We receive only the information necessary to complete and manage your order

  • Payment details are handled securely by the payment provider

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5. Newsletter & Marketing Communications

If you opt in to receive our newsletter:

  • We use your contact information to send updates and promotional emails

  • You may unsubscribe at any time using the link provided in each email

Email communications may be managed through third-party platforms.

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6. Cookies and Tracking Technologies

We use cookies to:

  • Enable essential Website functionality

  • Support ecommerce features

  • Analyze Website performance

You can manage cookies through your browser settings. Disabling cookies may affect some Website features.

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7. Sharing of Personal Information

We may share personal information with service providers for business purposes, including:

  • Website hosting and infrastructure

  • Analytics services

  • Email marketing platforms

  • Ecommerce and payment processors

These service providers are contractually required to use personal information only for providing services to us.

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8. Sale or Sharing of Personal Information

We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.

In the past 12 months, we have not sold or shared personal information as defined by the CCPA/CPRA.

 

9. Data Retention

We retain personal information only as long as reasonably necessary:

  • Inquiry data is retained for communication and record-keeping

  • Newsletter data is retained until you unsubscribe

  • Transaction data is retained as required by law

 

10. Your California Privacy Rights

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose

  • Access the personal information we hold about you

  • Request deletion of your personal information (subject to legal exceptions)

  • Correct inaccurate personal information

  • Limit the use of sensitive personal information (if applicable)

  • Not be discriminated against for exercising your privacy rights

 

11. How to Exercise Your Rights

To submit a privacy request, contact us at:

Email: privacy@resilientEHS.com

We may need to verify your identity before processing your request. Authorized agents may submit requests on your behalf with proper documentation.

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12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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13. Contact Information

For questions about this Privacy Policy or our privacy practices, contact privacy@resilientEHS.com

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